We offer a person-centred approach to our NDIS clients. Our driving philosophy is to further the independence of our clients through initiatives such as...
Trust is key to providing support services, so every client is given the opportunity to choose their own support workers.
When you need support, you don't have time to wait. We can provide supports to you/your client within 3 days of receiving a signed Service Agreement.
Your first and regular point of contact is our Client Liaison and Service Coordinator, Phil. He will ensure any concerns are actioned swiftly.
Our diverse team includes people with lived experience of disability, a variety of cultural backgrounds, and a wide range of experiences and interests
Chairman & CEO
Specialist Service Coordinator, Lead Client Liaison, Registered Counsellor & Mental Health Clinician
Director & Compliance Officer
Director & Human Resources Manager
Support Worker
Support Worker
When we first meet with you to discuss what supports you require, our team will show you through 'staff profiles' of our available support workers. This will help you to get an understanding of who they are and their interests, so you can choose support workers that you trust and have common interests with. During this time, please request any other information you'd like to know. We're dedicated to ensuring you are comfortable with the people who will be supporting you.
Wondering if our team is the best fit for you or your client? Get in touch with our Client Liaison, Phil, to learn more about our diverse team of support workers, and our customised NDIS support solutions.
As a family business, each director brings over 35 years combined working experience from a range of fields including: disability support, human resources, social sciences, psychological sciences, business, and compliance.
What makes us different is our client-centred approach. Each of our participants gets the choice of support workers during the onboarding process, echoing the importance of autonomy.
We also have onboard a Lead Client Liaison/Service Coordinator who is the first point of contact for all new participants & regularly checks in with them to ensure the service is working for them. Our Client Advocacy Committee is our way for participants to let us know how we can better our services.
Our Vision
Our vision is to be an innovative organisation, delivering transformative services that improve the quality of life for people living with a disability.
Our Mission
Our mission is to provide trustworthy high-quality care that enriches the daily life of every person with a disability by promoting independence and a life of fulfilled potential in an ethical way.
Our Commitment
Our commitment is to acknowledge the First Nations Australians and people with diverse backgrounds including CALD and LGBTQIA+ community. Providing a safe environment and being respected by all.
I would highly recommend Fairhands Care Services to anyone looking for a very good disability service provider! My support coordinator friend had a recent interaction with, I think, their manager Philip and some other staff/workers. They said that Philip has a lot of understanding and the staff were lovely to deal with. I hope other service providers learn from Fairhands Care. HIGHLY RECOMMEND THEM!!!
FreddyGoogle ReviewThank you Fairhands for looking after my brother and giving him a life back. If you have a loved one that needs care I highly recommend this place they are BEAUTIFUL CARING PEOPLE
RickiGoogle ReviewFHC always does their best to make sure that we always have our shifts. I love the constant communication and updates, and how passionate the FHC team is about providing quality care.
Client's Family MemberThe FHC office staff are reliable and considerate. I have the fullest satisfaction with the ongoing services provided by FHC.
ClientWe are very happy with Fairhands services. We can talk to Roger (support worker) about anything and he is the best cleaner that we have ever had. He is the only support worker we've had that doesn't cause us any anxiety.
Client's WifeI was initially nervous about beginning the services for my son. But since FHC began, my confidence has grown because I've seen the dedication of the Support Workers looking after my son.
Client's MotherFairhands Accommodation and Care Services
NDIS Provider No. 4050050016
NDIS Registration ID: 4-GARAL7X.
ABN: 33630741249
© 2024 Fairhands Accommodation and Care Services | Privacy Policy