Aged Care and Disability Services Adelaide

NDIS Counselling

Your Life, Your Choice

Convenient NDIS counselling via telehealth, in-person or phone appointments

At Fairhands Care, we understand that people with disability often face additional societal challenges such as discrimination, accessibility issues, isolation, and mental health concerns.

Through NDIS counselling services, we are here to support you in your unique situation. We work alongside you, addressing the issues you face and meeting you where you are. Our effective counselling approach considers the wide range of challenges you experience, ensuring comprehensive support.

Our NDIS counselling services can be used to support clients across a range of challenges, including mental health concerns, social barriers, intrinsic motivation, grief and hardship.

Counselling services are delivered by our Specialist Service Coordinator and Lead Client Liaison, Phil. As a person with lived expeirence of disability, Phil brings a holistic and relatable approach to his counselling services.

Our NDIS Counselling services include:

  • Capacity Building

  • Mentoring
  • Relationship Building

  • Psychotherapy Sessions

  • Anxiety Counselling
  • Standard Counselling
  • Cognitive Behaviour Therapy (CBT)
  • Mental Health Care Plans
  • Developmental Educator Plans
  • Confidence Building Therapy
  • Indigenous Sensitivity Sessions
  • CALD & LGBTQIA+ Sensitive Therapy
  • Training For Support Workers
  • Debriefing Sessions

We offer a wide variety of counselling services to suit the unique needs of our participants. Get in touch for more details.

We offer a person-centred approach to our NDIS clients. Our driving philosophy is to further the independence of our clients through initiatives such as...

Choose Your Own Support Worker

Trust is key to providing support services, so every client is given the opportunity to choose their own support workers.

3 Day Turnaround

When you need support, you don't have time to wait. We can provide supports to you/your client within 3 days of receiving a signed Service Agreement.

Consistent Communication

Your first and regular point of contact is our Client Liaison and Service Coordinator, Phil. He will ensure any concerns are actioned swiftly.

Book Your Free Consultation

Wondering if our team is the best fit for you or your client? Get in touch with our Client Liaison, Phil, to learn more about our diverse team of support workers, and our customised NDIS support solutions.

What people say about us...

I would highly recommend Fairhands Care Services to anyone looking for a very good disability service provider! My support coordinator friend had a recent interaction with, I think, their manager Philip and some other staff/workers. They said that Philip has a lot of understanding and the staff were lovely to deal with. I hope other service providers learn from Fairhands Care. HIGHLY RECOMMEND THEM!!!

FreddyFreddyGoogle Review

Thank you Fairhands for looking after my brother and giving him a life back. If you have a loved one that needs care I highly recommend this place they are BEAUTIFUL CARING PEOPLE

RickiRickiGoogle Review

FHC always does their best to make sure that we always have our shifts. I love the constant communication and updates, and how passionate the FHC team is about providing quality care.

Client's Family MemberClient's Family Member

The FHC office staff are reliable and considerate. I have the fullest satisfaction with the ongoing services provided by FHC.

ClientClient

We are very happy with Fairhands services. We can talk to Roger (support worker) about anything and he is the best cleaner that we have ever had. He is the only support worker we've had that doesn't cause us any anxiety.

Client's WifeClient's Wife

I was initially nervous about beginning the services for my son. But since FHC began, my confidence has grown because I've seen the dedication of the Support Workers looking after my son.

Client's MotherClient's Mother

FAQ

How do I choose my own support workers?When we first discuss what supports you require, our team will show you through 'staff profiles' of our available support workers. This will help you to get an understanding of who they are and their interests. During this time, please request any other information you'd like to know. We're dedicated to ensuring you are comfortable with the people who will be supporting you.
Can I request to change my support workers?At any point in time, you may discuss with our Client Liaison (Phil) about changing your support workers. 
How can I give feedback about my supports? And what will happen if I do this?We take all feedback seriously, and encourage you to let us know if there's anything we could do to better support you. You can provide feedback to anyone on the Fairhands team, including Phil (Client Liaison). Your feedback will go to our internal Client Advocacy Committee, where we will make changes to better support you and the rest of our clients. We will share this information in a way that protects your professional relationship with our staff, with your safety and confidence as our top priority.
How do I know I can trust your support workers? What training do they have?All of our support workers receive NGO certified training, aligned with providing NDIS support services. All staff are also thoroughly screened through background checks and reference checks. 
Will my support workers help me with anything I ask?As long as the task can be completed safely and within the time allocated for your support services, your staff member will be happy to assist.

All of your regular support tasks will be discussed and agreed upon during the onboarding process. If you have other regular tasks that need to be included, please contact us to discuss.

We pride ourselves on ensuring you have choice and control over your supports, so please always share your thoughts and feedback with our team.
How can I get in touch with you?If you ever need to get in touch with us, please use the details below:

Phone - 0432 032 592

Email - admin@fairhandscare.com.au

Fairhands Accommodation and Care Services

NDIS Provider No. 4050050016

NDIS Registration ID: 4-GARAL7X.

ABN: 33630741249

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